Frequently Asked Questions

List of topics

Customers
Booksellers
Reviewers
Webmasters
Authors and illustrators
Publishers




Customers

Without you we could not continue to thrive, so Thank you!

When you pay for purchases through PayPal, you will see WaveWrights as the company name, this is because Heartsown is an imprint of Archyve, which is the publishing wing of WaveWrights. We use this account to streamline our business and keep costs down. Wavewrights is also the name that will appear on credit/debit card statements.

If you wish to return a purchase for any reason, please read our Returns and refunds policy.

If you wish to offer us your comments for publication, about any of our books or downloads, please read this first.

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Booksellers

We offer wholesale discounts on multiple-copy orders for booksellers in the UK and elsewhere, and may be able to offer sale or return terms (any returns must be in saleable condition). If you would like to stock Heartsown books please contact us to discuss our rates and promotional opportunities.

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Reviewers

To review Heartsown books please email us with details of your magazine or online publication.

Or, if you wish to offer us your comments for publication, regarding any of our books or downloads, please read our standard copyright agreement.

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Webmasters

If you wish to use anything from this website on your own website, please email us first for written permission. We welcome the opportunity to promote Haadri widely, so permission will not normally be refused (although we reserve the right to refuse without explanation).

Please note that we regard bandwidth theft (e.g. displaying our images in your pages by embedding links calling the images directly from our server) as a serious abuse of the Internet so, again, please contact us if you wish to host any of our artwork etc.

All text, images, design, and code on this website, including the Haadri font (see above), is protected by international copyright.

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Authors and illustrators

Please do not contact us about ideas unrelated to the Haadri continuum — we only publish works wholly within the Haadri canon.

We are interested in producing a book of short stories at some point in the future, and will announce an invitation to submit stories when the project is launched (please join our Mailing list to keep up to date with developments). In the meantime, please consider submitting fiction to the editor of the Haadri website.

High quality illustrations are welcomed for publication in future books but, of course, they need to adhere strictly to Haadri's carefully researched canon, especially respecting alien anatomy. Artists are invited to submit roughly drawn ideas along with links to samples of their work currently on the Internet (if any).

In any event, our level of payment is necessarily modest at this point, so we'd prefer to think you're working for love more than money. That said, we are confident the quality of our books would enhance any author's or artist's portfolio of published work.

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Publishers

We are interested in promoting Haadri to as wide an audience as possible — to discuss rights and licensing opportunities, please email us.

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